Case Studies


A sample of the work we deliver

Global learning organisation

(US, Singapore, Hong Kong, London)
Series of webex modules entitled ‘Powerful Performance Conversations’ to over 4000 managers globally to support culture change and enable a different type of performance management to evolve in the organisation. These workshops have achieved phenomenal feedback higher than any other delivered by this client in recent years.

A highly recognisable global bank

(New York, London, Hong Kong)
Interactive face to face workshops to the corporate affairs function on change communications. Lack of understanding of how the communication function can support change was identified as a key skills gap that urgently needed to be addressed.

Global investment bank

(UK, France, Switzerland, US, Hong Kong and Singapore)
Communication & influence workshops to over 1000 AVPs and VPs in the risk and legal functions. The need was identified following feedback from performance management conversations in the function which showed a clear lack of influence within the organisation and a business need to raise the level of compliance.

Media training and communication for experts

(Switzerland, France, Hong Kong, Argentina, Panama, US)
Media training and communication impact workshops for groups of subject matter experts, supporting the organisation's more proactive media stance, to take the discussion to the stakeholder as opposed to simply reacting to often bad press.

International transport infrastructure company

(UK)
Development of competency framework for corporate affairs function / measuring and benchmarking against this / development of bespoke training programmes including digital comms and storytelling and high performing team workshops.

Financial services organization and magic circle law firm

(UK)
Emotional Intelligence (EI) analysis and 1:1 coaching for communications team using EQi2.0 plus workshop facilitation for team incorporating group EI analysis.

Global telecoms provider

(UK)
1 day ‘High Impact Communication’ workshops to graduate community, to help them develop their influencing skills and be able to successfully ‘sell’ their ideas to senior managers and leaders.


Clients we’ve worked with


  • Thoroughly beneficial workshop enabling us to understand varying characteristics and how to manage them in work scenarios.
  • The day was really well run. I've been to a few 'grad days' and this was by far the best. I think it worked well because the presenters were very engaging, not patronising and as a group, we all knew each other well. I learnt a lot.
  • Fantastic session. Interactive, engaging. Very clear structure and strong connection back to our careers/business contexts. Quality feedback from our mini-presentation assignments. Would highly recommend.
  • Great tutor and support on the day, facilitated discussions really well and kept everyone engaged throughout. Rarely saw anyone look at the time during the sessions
  • The Academy has delivered a series of highly interactive & engaging virtual workshops to in excess of 4,000 [of our] managers, helping them to think about their leadership style and how they engage with their teams, especially around having effective performance management conversations. This has delivered some impressive results in the short time these have been running. Managers from 29 countries attended over 70 sessions, with 90% saying it directly met their learning needs and would recommend to a peer.
  • The Academy delivered a game-changing workshop on how to listen to stimulate people’s best thinking and make the most out of meetings so that the decisions made and actions agreed during them are of the highest quality. Our trainer was an exceptional communicator, an excellent facilitator and an empowering coach. She cut through the clutter with a razor sharp mind and contagious dynamism. What she teaches is subtle and yet powerful. Prepare for your day to day interactions at work to be transformed.
  • I’d highly recommend The Academy for any training and coaching work. What makes them stand out above the rest is their understanding of organisations and their systems and culture. It means that the solutions they recommend and deliver are pragmatic and therefore sustainable. They are excellent coaches and I personally learnt a lot.
  • They were an extremely helpful and professional organisation who listened to what our requirements were and helped shape the day into a productive and informative session. Excellent media trainer who shared his knowledge of the media in a fun and engaging way that was appropriate for the audience and easy to listen to - I would recommend 'The Communication Leadership Academy'.
  • I’ve known Joanne and Sukhi for many years and have always found their training and coaching practical, relevant and insightful. The ability to tailor courses is great and the experience of all the tutors makes for a demanding and rewarding day for the participants.
  • Sukhi’s media training gave me much more confidence to face questions from journalists. Included tips on how to generate great content as well as how to deliver your answers on camera.
  • SGN Logo
  • Waitrose logo
  • Just Giving logo
  • Severn trent logo
  • Nationalgrid logo
  • Heathrow logo
  • UBS Logo
  • British Gas logo
  • Jll Logo
  • LandSecurities Logo
  • world pay logo
  • of gem logo
  • barclays logo
  • vodaphone logo
  • confused.com logo
  • Pearson logo
  • Network Rail Logo
  • premier inn logo
  • Kantar logo